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Improved CSAT scores
14-Oct-2024 09:30:00 by Premier CX Team

WhatsApp & Increased CSATs

Boosting CSAT scores with WhatsApp: A game-changer for customer service

South West Contact Centre Awards 2016 and Customer Experience

21-Jul-2016 14:42:36
Adam Sideserf

A Practical Experiment in Customer Experience

07-Jul-2016 17:22:40
Adam Sideserf

Creative audio: UEFA Euro 2016 opening

08-Jun-2016 15:54:31
Christiane Hofmann

Call centre service: Hold the Line to Pay More Tax

26-May-2016 15:28:02
Christiane Hofmann

Facebook Bots: tomorrow's customer experience and the end of the phone channel?

22-Apr-2016 13:04:40
Christiane Hofmann

Voice recognition: HSBC Wave Farewell to Passwords

06-Apr-2016 11:27:45
Christiane Hofmann