Blog | Premier CX (17)

Man on phone using HiringBranch

29-Apr-2026 17:03:24 by Premier CX Team

Premier CX Partners with HiringBranch to Transform Contact Centre Agent Recruitment.

By combining contact centre expertise with top-of-the-funnel, AI skills‑based screening, agent recruitment ...

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Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

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Christiane Hofmann

Earn brand loyalty through consistent and customer-focused communications

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RSPCA contact centre now taking over 1.15 million calls a year

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Christiane Hofmann

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