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How important is music to the on-hold customer experience?

Developing CX Talent - my year as an intern at Premier CX

Celebrating excellence in contact centre customer experience - SWCCF Awards 2018

Premier CX wins international Marketing Award for AA on-hold production

Improve Customer CX As Energy Firms Keep Callers On-Hold For "20 Minutes"

Enhancing Customer Experience - 'Emotional CX'

66 Already! The Anniversary of 'the modern music studio' with Google

Smile to Success? Improving CX with call centre agent telephone triumph

The Great British CX Off....... How to make your IVR a showstopper

Want to be a Top 50 contact centre for customer service? Here's how.....

WHO WE ARE

Premier CX are a point of contact creative agency. Nestled in the gorgeous Hampshire countryside, our award-winning team work with some of the UK's most successful brands.

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