How important is music to the on-hold customer experience?
https://blog.premiercx.co.uk/blog/how-important-is-music-to-the-on-hold-customer-experience
https://info.premiercx.co.uk/hubfs/Blog%20Images/Lady%20Listening%20to%20Headphones%20small.png
August 30, 2018
Developing CX Talent - my year as an intern at Premier CX
https://blog.premiercx.co.uk/blog/developing-cx-talent-my-year-as-an-intern-at-premier-cx
https://info.premiercx.co.uk/hubfs/Interncx.png
August 3, 2018
Celebrating excellence in contact centre customer experience - SWCCF Awards 2018
https://blog.premiercx.co.uk/blog/celebrating-excellence-in-contact-centre-customer-experience-swccf-awards-2018
https://info.premiercx.co.uk/hubfs/SWCCA%20combinedtrimmed.jpg
In News
July 6, 2018
Premier CX wins international Marketing Award for AA on-hold production
https://blog.premiercx.co.uk/blog/premier-cx-wins-international-marketing-award
https://info.premiercx.co.uk/hubfs/Marces%20Awards%20logo4.png
June 18, 2018
Improve Customer CX As Energy Firms Keep Callers On-Hold For "20 Minutes"
https://blog.premiercx.co.uk/blog/improve-customer-cx-as-energy-firms-keep-callers-on-hold-for-20-minutes/
https://info.premiercx.co.uk/hubfs/waiting.png
February 1, 2018
Enhancing Customer Experience - 'Emotional CX'
https://blog.premiercx.co.uk/blog/enhancing-customer-experience-emotional-cx/
https://info.premiercx.co.uk/hubfs/Blog%20Images/EmotionalCXblogsize.jpg
November 21, 2017
66 Already! The Anniversary of 'the modern music studio' with Google
https://blog.premiercx.co.uk/blog/66-already-the-anniversary-of-the-modern-music-studio-with-google/
https://info.premiercx.co.uk/hubfs/Blog%20Images/Google%20Doodle.png
October 18, 2017
Smile to Success? Improving CX with call centre agent telephone triumph
https://blog.premiercx.co.uk/blog/smile-your-way-to-success-improving-cx-with-call-centre-agent-telephone-triumph/
https://info.premiercx.co.uk/hubfs/Blog%20Images/iStock-166637260cro%5Bp.jpg
October 4, 2017
The Great British CX Off....... How to make your IVR a showstopper
https://blog.premiercx.co.uk/blog/the-great-british-cx-off/
https://info.premiercx.co.uk/hubfs/4ea0cb8b982439d5b15c236ac57e20c6-1.jpg
In Talking Experience
August 30, 2017
Want to be a Top 50 contact centre for customer service? Here's how.....
https://blog.premiercx.co.uk/blog/top-50-contact-centre-for-customer-service/
http://s3.amazonaws.com/cdn1.hubspot.com/StockImages/Working%20Hard/7K0A0223.jpg
August 15, 2017
Premier CX are a point of contact creative agency. Nestled in the gorgeous Hampshire countryside, our award-winning team work with some of the UK's most successful brands.
