Improve Customer CX As Energy Firms Keep Callers On-Hold For "20 Minutes"
https://blog.premiercx.co.uk/blog/improve-customer-cx-as-energy-firms-keep-callers-on-hold-for-20-minutes/
https://info.premiercx.co.uk/hubfs/waiting.png
In News
February 1, 2018
Enhancing Customer Experience - 'Emotional CX'
https://blog.premiercx.co.uk/blog/enhancing-customer-experience-emotional-cx/
https://info.premiercx.co.uk/hubfs/Blog%20Images/EmotionalCXblogsize.jpg
November 21, 2017
66 Already! The Anniversary of 'the modern music studio' with Google
https://blog.premiercx.co.uk/blog/66-already-the-anniversary-of-the-modern-music-studio-with-google/
https://info.premiercx.co.uk/hubfs/Blog%20Images/Google%20Doodle.png
October 18, 2017
Smile to Success? Improving CX with call centre agent telephone triumph
https://blog.premiercx.co.uk/blog/smile-your-way-to-success-improving-cx-with-call-centre-agent-telephone-triumph/
https://info.premiercx.co.uk/hubfs/Blog%20Images/iStock-166637260cro%5Bp.jpg
October 4, 2017
The Great British CX Off....... How to make your IVR a showstopper
https://blog.premiercx.co.uk/blog/the-great-british-cx-off/
https://info.premiercx.co.uk/hubfs/4ea0cb8b982439d5b15c236ac57e20c6-1.jpg
In Talking Experience
August 30, 2017
Want to be a Top 50 contact centre for customer service? Here's how.....
https://blog.premiercx.co.uk/blog/top-50-contact-centre-for-customer-service/
http://s3.amazonaws.com/cdn1.hubspot.com/StockImages/Working%20Hard/7K0A0223.jpg
August 15, 2017
Software Solutions: The Secret to Contact Centre Success
https://blog.premiercx.co.uk/blog/software-solutions-the-secret-to-contact-centre-customer-experience-success/
https://info.premiercx.co.uk/hubfs/Blog%20Images/Software_Solutions_Image.jpg
July 25, 2017
How seamless multichannel experiences are key to customer loyalty
https://blog.premiercx.co.uk/blog/how-seamless-multichannel-experiences-are-key-to-customer-experience-loyalty/
https://info.premiercx.co.uk/hubfs/Blog%20Images/Multichannel_Customer_Experience.jpg
July 11, 2017
Why customer complaints are a good thing
https://blog.premiercx.co.uk/blog/why-customer-complaints-are-a-good-thing/
https://info.premiercx.co.uk/hubfs/Blog%20Images/Customer_Complaints_Blog.jpg
June 28, 2017
Which Customer Contact Channels Should Your Operation Offer?
https://blog.premiercx.co.uk/blog/which-customer-contact-channels-should-your-operation-offer/
http://info.premiercx.co.uk/hubfs/Blog%20Images/Channels.jpg
June 12, 2017
Premier CX are a point of contact creative agency. Nestled in the gorgeous Hampshire countryside, our award-winning team work with some of the UK's most successful brands.
