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I or we? How should you talk to customers?

The top personalisation slip-ups and how to avoid them

What is personalisation and why does it matter in the contact centre?

Will Text to Speech Replace Voice Artists for Contact Centre Solutions?

Queuing - the new normal

Premier CX Launches eMOHtive for Genesys Engage

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WHO WE ARE

Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.

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