The Great British CX Off....... How to make your IVR a showstopper
https://blog.premiercx.co.uk/blog/the-great-british-cx-off
https://info.premiercx.co.uk/hubfs/4ea0cb8b982439d5b15c236ac57e20c6-1.jpg
In Talking Experience
August 30, 2017
Want to be a Top 50 contact centre for customer service? Here's how.....
https://blog.premiercx.co.uk/blog/top-50-contact-centre-for-customer-service
http://s3.amazonaws.com/cdn1.hubspot.com/StockImages/Working%20Hard/7K0A0223.jpg
August 15, 2017
Software Solutions: The Secret to Contact Centre Success
https://blog.premiercx.co.uk/blog/software-solutions-the-secret-to-contact-centre-customer-experience-success
https://info.premiercx.co.uk/hubfs/Blog%20Images/Software_Solutions_Image.jpg
In News
July 25, 2017
How seamless multichannel experiences are key to customer loyalty
https://blog.premiercx.co.uk/blog/how-seamless-multichannel-experiences-are-key-to-customer-experience-loyalty
https://info.premiercx.co.uk/hubfs/Blog%20Images/Multichannel_Customer_Experience.jpg
July 11, 2017
Why customer complaints are a good thing
https://blog.premiercx.co.uk/blog/why-customer-complaints-are-a-good-thing
https://info.premiercx.co.uk/hubfs/Blog%20Images/Customer_Complaints_Blog.jpg
June 28, 2017
Which Customer Contact Channels Should Your Operation Offer?
https://blog.premiercx.co.uk/blog/which-customer-contact-channels-should-your-operation-offer
http://info.premiercx.co.uk/hubfs/Blog%20Images/Channels.jpg
June 12, 2017
5 ways to resolve a customer query before it reaches a contact centre agent
https://blog.premiercx.co.uk/blog/5-ways-to-resolve-customer-query-before-it-reaches-contact-centre-agent
http://info.premiercx.co.uk/hubfs/Blog%20Images/Resolve_Customer_before_agent.jpg
May 31, 2017
10 top SaaS tools for busy contact centre operations
https://blog.premiercx.co.uk/blog/10-top-saas-tools-for-busy-contact-centre-operations
http://info.premiercx.co.uk/hubfs/Blog%20Images/SaaS.jpg
May 23, 2017
5 tips to turn your customer service agents into effective sales people
https://blog.premiercx.co.uk/blog/5-tips-turn-customer-service-agents-into-effective-sales-people
http://info.premiercx.co.uk/hubfs/Featured%20Blog%20Images/5_Tips_CS_Sales_People_Thumb.jpg
May 17, 2017
A statement regarding the untimely passing of Charlie Rees
https://blog.premiercx.co.uk/blog/statement-on-charlie-rees-head-of-creative
http://info.premiercx.co.uk/hubfs/Blog%20Images/Premier_CX_Statement.jpg
May 15, 2017
Premier CX are a point of contact creative agency. Nestled in the gorgeous Hampshire countryside, our award-winning team work with some of the UK's most successful brands.
