Blog | Premier CX (5)

10-Jul-2024 17:14:14 by Premier CX Team

Meet Gareth Bray: Driving Premier CX's WhatsApp proposition

Premier CX welcomes new Director of Business Development to drive WhatsApp proposition

Show me everything about:

personalisation

Caller Journey Mapping

queue experience

vulnerable customers

conversation design

One. Two. Three. Four..!

20-Oct-2021 08:00:00

Tom King

You Don't Need Analytics For A Powerful IVR Journey

26-Aug-2021 12:00:00

Gustavo Imhof

On Hold Done Right: How to Personalise with Impact

18-Aug-2021 12:00:00

Premier CX Team

Personalisation in the Contact Centre – A How-to Guide

09-Aug-2021 16:26:00

Premier CX Team

I or we? How should you talk to customers?

26-Jul-2021 12:00:00

Gustavo Imhof

The top personalisation slip-ups and how to avoid them

12-Jul-2021 15:51:40

Gustavo Imhof