Blog | Premier CX (4)

Improved CSAT scores

14-Oct-2024 09:30:00 by Premier CX Team

WhatsApp & Increased CSATs

Boosting CSAT scores with WhatsApp: A game-changer for customer service

Show me everything about:

Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

Why can't I use the music on my phone system?

06-Jun-2022 15:28:20

Premier CX Team

Stop the Stop-Start

06-Jun-2022 15:18:05

Premier CX Team

TTS vs Human voice

21-Apr-2022 17:28:43

Premier CX Team

Benefits of a professionally designed caller experience

21-Apr-2022 17:13:18

Premier CX Team

Caller state of mind

13-Apr-2022 11:10:15

Premier CX Team

Music To Your Ears

15-Mar-2022 11:48:14

Premier CX Team