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How Dynamic IVR and Targeted Marketing In-Queue Can Transform the Customer Experience

Telephone Audio Messaging... from script to finished audio production

How important is music to the on-hold customer experience?

Developing CX Talent - my year as an intern at Premier CX

Celebrating excellence in contact centre customer experience - SWCCF Awards 2018

Premier CX wins international Marketing Award for AA on-hold production

WHO WE ARE

Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.

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