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Free coronavirus advisory video for your contact centre

Coronavirus Message Recordings for Contact Centres – free download.

The three rules of choosing telephony music

DWP Makes Headlines with a Change to its Music on Hold

The Evolution of Music as used for On-Hold

"I've been holding for...!!" - The effect of Queue Content on Perceived Wait times

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WHO WE ARE

Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.

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