Keeping your Customers' Experience positive during the Pandemic.
https://blog.premiercx.co.uk/blog/how-is-covid-19-affecting-your-customers-experience
https://info.premiercx.co.uk/hubfs/iStock-902220870_positivity_sm.jpg
In Coronavirus
April 15, 2020
Caller Personalisation Webinar Questions answered
https://blog.premiercx.co.uk/blog/caller-personalisation-webinar-questions-answered
https://info.premiercx.co.uk/hubfs/sally_faq2.jpg
April 14, 2020
Free coronavirus advisory video for your contact centre
https://blog.premiercx.co.uk/blog/free-coronavirus-advisory-video-for-your-contact-centre
https://info.premiercx.co.uk/hubfs/Coronavirus%20video.jpg
In Coronavirus, Video, Contact Centre
March 24, 2020
Coronavirus Message Recordings for Contact Centres – free download.
https://blog.premiercx.co.uk/blog/coronavirus-message-recordings-for-contact-centres-free-download
https://info.premiercx.co.uk/hubfs/covid.jpg
March 18, 2020
The three rules of choosing telephony music
https://blog.premiercx.co.uk/blog/the-three-rules-of-choosing-telephony-music
https://info.premiercx.co.uk/hubfs/iStock-810598784_holding-1.jpg
In Music on Hold
February 28, 2020
DWP Makes Headlines with a Change to its Music on Hold
https://blog.premiercx.co.uk/blog/a-change-in-contact-centre-music-makes-national-news
https://info.premiercx.co.uk/hubfs/dwp1.jpg
In DWP, Music on Hold, Vivaldi
February 3, 2020
Follow us on LinkedIn and Twitter for more updates as they happen.
Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.
