Blog | Premier CX (2)

WhatsApp for Customer Service Model

30-Sep-2025 17:35:01 by Premier CX Team

5 Reasons You Need a WhatsApp Channel

Think about the last time you reached out to a customer service department.

Show me everything about:

Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

How Videos Cut Average Handling Time And Improve Agent Productivity.

21-May-2025 15:31:06

Premier CX Team

Why Video is the Future of Onboarding (And How to Get It Right) – A Complete Guide in 2025.

09-May-2025 10:33:18

Premier CX Team

How Video FAQs Reduce Repetitive Queries

30-Apr-2025 16:56:27

Premier CX Team

From Script to Screen: How We Bring Your Contact Centre Videos to Life

23-Apr-2025 17:21:00

Premier CX Team

Video vs Traditional FAQs: Why Your Contact Centre Needs a Visual Upgrade

07-Apr-2025 14:13:23

Premier CX Team

WhatsApp & Contact Centre Cost Savings

16-Sep-2024 09:45:00

Premier CX Team