How important is music to the on-hold customer experience?
https://blog.premiercx.co.uk/blog/how-important-is-music-to-the-on-hold-customer-experience
https://info.premiercx.co.uk/hubfs/Blog%20Images/Lady%20Listening%20to%20Headphones%20small.png
August 30, 2018
Developing CX Talent - my year as an intern at Premier CX
https://blog.premiercx.co.uk/blog/developing-cx-talent-my-year-as-an-intern-at-premier-cx
https://info.premiercx.co.uk/hubfs/Interncx.png
August 3, 2018
Celebrating excellence in contact centre customer experience - SWCCF Awards 2018
https://blog.premiercx.co.uk/blog/celebrating-excellence-in-contact-centre-customer-experience-swccf-awards-2018
https://info.premiercx.co.uk/hubfs/SWCCA%20combinedtrimmed.jpg
In News
July 6, 2018
Premier CX wins international Marketing Award for AA on-hold production
https://blog.premiercx.co.uk/blog/premier-cx-wins-international-marketing-award
https://info.premiercx.co.uk/hubfs/Marces%20Awards%20logo4.png
June 18, 2018
Improve Customer CX As Energy Firms Keep Callers On-Hold For "20 Minutes"
https://blog.premiercx.co.uk/blog/improve-customer-cx-as-energy-firms-keep-callers-on-hold-for-20-minutes/
https://info.premiercx.co.uk/hubfs/waiting.png
February 1, 2018
Enhancing Customer Experience - 'Emotional CX'
https://blog.premiercx.co.uk/blog/enhancing-customer-experience-emotional-cx/
https://info.premiercx.co.uk/hubfs/Blog%20Images/EmotionalCXblogsize.jpg
November 21, 2017
Premier CX are a point of contact creative agency. Nestled in the gorgeous Hampshire countryside, our award-winning team work with some of the UK's most successful brands.
