Blog | Premier CX (2)

Improved CSAT scores

14-Oct-2024 09:30:00 by Premier CX Team

WhatsApp & Increased CSATs

Boosting CSAT scores with WhatsApp: A game-changer for customer service

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Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

3 significant benefits of integrating generative AI

16-Jan-2024 16:28:50

Premier CX Team

3 major concerns of integrating generative AI

31-Oct-2023 16:09:54

Premier CX Team

ChatGPT4 knocks the socks off ChatGPTv3

26-Jul-2023 08:30:00

Premier CX Team

Delivering OpenAI success for UCaaS innovator

29-Mar-2023 08:30:00

Premier CX Team

ChatGPT, Conversational Design and why you've still got a job!

09-Feb-2023 08:45:00

Premier CX Team

Supporting Vulnerable Customers: Voice

27-Oct-2022 08:34:00

Premier CX Team