Free coronavirus advisory video for your contact centre
March 24, 2020
Coronavirus Message Recordings for Contact Centres – free download.
March 18, 2020
The three rules of choosing telephony music
Music on Hold
February 28, 2020
DWP Makes Headlines with a Change to its Music on Hold
Music on Hold,
February 3, 2020
The Evolution of Music as used for On-Hold
January 31, 2020
"I've been holding for...!!" - The effect of Queue Content on Perceived Wait times
December 24, 2019
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Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.