Free coronavirus advisory video for your contact centre
https://blog.premiercx.co.uk/blog/free-coronavirus-advisory-video-for-your-contact-centre
https://info.premiercx.co.uk/hubfs/Coronavirus%20video.jpg
In Coronavirus, Video, Contact Centre
March 24, 2020
Coronavirus Message Recordings for Contact Centres – free download.
https://blog.premiercx.co.uk/blog/coronavirus-message-recordings-for-contact-centres-free-download
https://info.premiercx.co.uk/hubfs/covid.jpg
In Coronavirus
March 18, 2020
The three rules of choosing telephony music
https://blog.premiercx.co.uk/blog/the-three-rules-of-choosing-telephony-music
https://info.premiercx.co.uk/hubfs/iStock-810598784_holding-1.jpg
In Music on Hold
February 28, 2020
DWP Makes Headlines with a Change to its Music on Hold
https://blog.premiercx.co.uk/blog/a-change-in-contact-centre-music-makes-national-news
https://info.premiercx.co.uk/hubfs/dwp1.jpg
In DWP, Music on Hold, Vivaldi
February 3, 2020
The Evolution of Music as used for On-Hold
https://blog.premiercx.co.uk/blog/the-evolution-of-music
https://info.premiercx.co.uk/hubfs/iStock-985761582_music_evolutiona.jpg
January 31, 2020
"I've been holding for...!!" - The effect of Queue Content on Perceived Wait times
https://blog.premiercx.co.uk/blog/ive-been-holding-for...-the-effect-of-queue-content-on-perceived-wait-times
https://info.premiercx.co.uk/hubfs/queue1.jpg
December 24, 2019
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Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.
