Blog

10-Jul-2024 17:14:14 by Premier CX Team
WhatsApp

Meet Gareth Bray: Driving Premier CX's WhatsApp proposition

Premier CX welcomes new Director of Business Development to drive WhatsApp proposition
Read more
Show me everything about:
All posts
News
personalisation
Music on Hold
IVR
Caller Journey Mapping
ChatGPT
ai
queue experience
vulnerable customers
Video
conversation design
Dynamic IVR
WhatsApp
chatbot
text to speech
Music on Hold Video personalisation IVR Caller Journey Mapping

Why you should be using video for your FAQs

27-Jul-2022 15:27:09
Premier CX Team
Music on Hold personalisation IVR Caller Journey Mapping

Video is powerful - here's why...

27-Jun-2022 13:21:23
Premier CX Team
Music on Hold personalisation IVR Caller Journey Mapping

Where are you setting the bar for your telephony?

20-Jun-2022 15:02:12
Premier CX Team
Music on Hold personalisation IVR Caller Journey Mapping

Why can't I use the music on my phone system?

06-Jun-2022 15:28:20
Premier CX Team
Music on Hold personalisation IVR Caller Journey Mapping

Stop the Stop-Start

06-Jun-2022 15:18:05
Premier CX Team
Music on Hold personalisation IVR Caller Journey Mapping

TTS vs Human voice

21-Apr-2022 17:28:43
Premier CX Team
1
2
3
4
5