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Improved CSAT scores
14-Oct-2024 09:30:00 by Premier CX Team
WhatsApp

WhatsApp & Increased CSATs

Boosting CSAT scores with WhatsApp: A game-changer for customer service
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Music on hold Video Personalisation Vulnerable customers IVR Caller journey mapping

Supporting Vulnerable Customers: Video

20-Oct-2022 09:36:00
Premier CX Team
Music on hold Personalisation Vulnerable customers IVR Caller journey mapping

Supporting Vulnerable Customers: Voicebots and Chatbots

13-Oct-2022 09:22:00
Premier CX Team
Music on hold Personalisation Vulnerable customers IVR Caller journey mapping

Supporting Vulnerable Customers: Live Chat

06-Oct-2022 12:00:00
Premier CX Team
Music on hold Video Personalisation IVR Caller journey mapping

Why you should be using video for your FAQs

27-Jul-2022 15:27:09
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Music on hold Personalisation IVR Caller journey mapping

Video is powerful - here's why...

27-Jun-2022 13:21:23
Premier CX Team
Music on hold Personalisation IVR Caller journey mapping

Where are you setting the bar for your telephony?

20-Jun-2022 15:02:12
Premier CX Team
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