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WhatsApp for Customer Service Model
30-Sep-2025 17:35:01 by Premier CX Team

5 Reasons You Need a WhatsApp Channel

Think about the last time you reached out to a customer service department.

Quick Wins For Council Caller Experience

09-Mar-2022 11:17:28
Premier CX Team

One. Two. Three. Four..!

20-Oct-2021 08:00:00
Tom King

You Don't Need Analytics For A Powerful IVR Journey

26-Aug-2021 12:00:00
Gustavo Imhof Gustavo Imhof

On Hold Done Right: How to Personalise with Impact

18-Aug-2021 12:00:00
Premier CX Team

Personalisation in the Contact Centre – A How-to Guide

09-Aug-2021 16:26:00
Premier CX Team

I or we? How should you talk to customers?

26-Jul-2021 12:00:00
Gustavo Imhof Gustavo Imhof