Blog

09-Jan-2026 09:17:53 by Premier CX Team
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CX State of Play: 3 Key Areas to Watch in 2026

Customer expectations and sector benchmarks have something in common - they’re rising faster than ever!
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Personalisation Queue experience

Premier CX Launches Groundbreaking Personalised Queue Experience

29-Jul-2020 08:45:00
Mark Winter
Personalisation

They say the only constant in life is change

27-Jul-2020 01:27:25
Premier CX Team

3 tips for staying positive if you’re working from home full time

17-Apr-2020 10:00:00
Liz Ross

Keeping your Customers' Experience positive during the Pandemic.

15-Apr-2020 22:54:02
Mark Winter
Video

Free coronavirus advisory video for your contact centre

24-Mar-2020 14:40:15
Mark Winter

Coronavirus Message Recordings for Contact Centres – free download.

18-Mar-2020 09:19:28
Mark Winter
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