Blog | Premier CX (10)

Improved CSAT scores

14-Oct-2024 09:30:00 by Premier CX Team

WhatsApp & Increased CSATs

Boosting CSAT scores with WhatsApp: A game-changer for customer service

Show me everything about:

Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

Audio Brand Values – choosing the right voice for your Company

30-Apr-2019 17:10:03

Liz Ross

3 steps to improve the customer’s perception of your company

12-Apr-2019 16:38:40

Liz Ross

Premier CX sponsored Contact Centre Manager of the Year Announced

15-Mar-2019 16:53:58

Mark Winter

EMERGENCY MESSAGING – In the Event of the Unpredictable

08-Mar-2019 17:15:21

Megan Lockhurst

Avoid these Potential Pitfalls through Effective Call Auditing

15-Jan-2019 17:22:43

Megan Lockhurst

Being human in a digital world

30-Nov-2018 14:48:29

Kay Doble