Blog

23-Apr-2025 17:21:00 by Premier CX Team

From Script to Screen: How We Bring Your Contact Centre Videos to Life

Whether you're looking to transform your FAQs, train new team members or celebrate employees in style, we're ...

Free coronavirus advisory video for your contact centre

24-Mar-2020 14:40:15
Mark Winter

Coronavirus Message Recordings for Contact Centres – free download.

18-Mar-2020 09:19:28
Mark Winter

The three rules of choosing telephony music

28-Feb-2020 16:57:38
Sarah Davis

DWP Makes Headlines with a Change to its Music on Hold

03-Feb-2020 11:27:39
Tom King

The Evolution of Music as used for On-Hold

31-Jan-2020 17:24:21
Liz Ross

"I've been holding for...!!" - The effect of Queue Content on Perceived Wait times

24-Dec-2019 12:53:28
Tom King