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Services
WhatsApp Managed Service
Video Managed Service
Audio Managed Service
Case studies
Blog
About
Contact us
Blog
23-Apr-2025 17:21:00
by
Premier CX Team
Video
From Script to Screen: How We Bring Your Contact Centre Videos to Life
Whether you're looking to transform your FAQs, train new team members or celebrate employees in style, we're ...
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Free coronavirus advisory video for your contact centre
24-Mar-2020 14:40:15
Mark Winter
Coronavirus Message Recordings for Contact Centres – free download.
18-Mar-2020 09:19:28
Mark Winter
Music on hold
The three rules of choosing telephony music
28-Feb-2020 16:57:38
Sarah Davis
Music on hold
DWP Makes Headlines with a Change to its Music on Hold
03-Feb-2020 11:27:39
Tom King
The Evolution of Music as used for On-Hold
31-Jan-2020 17:24:21
Liz Ross
"I've been holding for...!!" - The effect of Queue Content on Perceived Wait times
24-Dec-2019 12:53:28
Tom King
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