Blog

Video Onboarding
09-May-2025 10:33:18 by Premier CX Team

Why Video is the Future of Onboarding (And How to Get It Right) – A Complete Guide in 2025.

All too often, UK companies (big and small) treat onboarding as just another formality, overlooking that ...

Call centre service: Hold the Line to Pay More Tax

26-May-2016 15:28:02
Christiane Hofmann

Facebook Bots: tomorrow's customer experience and the end of the phone channel?

22-Apr-2016 13:04:40
Christiane Hofmann

Voice recognition: HSBC Wave Farewell to Passwords

06-Apr-2016 11:27:45
Christiane Hofmann

Welsh Contact Centre Awards 2016

16-Mar-2016 15:55:53
Christiane Hofmann

Brand Spotlight - The Premier League Multichannel Strategy

15-Feb-2016 16:05:15
Adam Sideserf

Text Messaging as Part of a Customer Experience Contact Strategy

19-Jan-2016 14:21:28
Adam Sideserf