Blog | Premier CX (18)

01-Aug-2025 10:36:25 by Premier CX Team

WhatsApp: The Complete Guide for Contact Centres 2025/26

Why Channel Shift Matters?

Show me everything about:

Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

Premier CX Win Three out of Four Creative Audio Marketing Awards

11-Nov-2016 12:50:50

Adam Sideserf

North West Contact Centre Awards 2016

03-Nov-2016 16:22:12

Christiane Hofmann

South West Contact Centre Awards 2016 and Customer Experience

21-Jul-2016 14:42:36

Adam Sideserf

A Practical Experiment in Customer Experience

07-Jul-2016 17:22:40

Adam Sideserf

Creative audio: UEFA Euro 2016 opening

08-Jun-2016 15:54:31

Christiane Hofmann

Call centre service: Hold the Line to Pay More Tax

26-May-2016 15:28:02

Christiane Hofmann