Blog | Premier CX (18)

19-Jun-2025 16:01:34 by Premier CX Team

Why Choose Our Video Managed Service. 4 Reasons.

For professionals working in the customer service sector, the transformative potential of video for enhancing ...

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Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

South West Contact Centre Awards 2016 and Customer Experience

21-Jul-2016 14:42:36

Adam Sideserf

A Practical Experiment in Customer Experience

07-Jul-2016 17:22:40

Adam Sideserf

Creative audio: UEFA Euro 2016 opening

08-Jun-2016 15:54:31

Christiane Hofmann

Call centre service: Hold the Line to Pay More Tax

26-May-2016 15:28:02

Christiane Hofmann

Facebook Bots: tomorrow's customer experience and the end of the phone channel?

22-Apr-2016 13:04:40

Christiane Hofmann

Voice recognition: HSBC Wave Farewell to Passwords

06-Apr-2016 11:27:45

Christiane Hofmann