Blog | Premier CX (18)

WhatsApp for Customer Service Model

30-Sep-2025 17:35:01 by Premier CX Team

5 Reasons You Need a WhatsApp Channel

Think about the last time you reached out to a customer service department.

Show me everything about:

Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

Welsh Contact Centre Awards 2017

08-Mar-2017 09:51:52

Premier CX Team

Co-op Honoured in European Contact Centre Customer Experience Awards

30-Nov-2016 15:17:57

Adam Sideserf

Premier CX Win Three out of Four Creative Audio Marketing Awards

11-Nov-2016 12:50:50

Adam Sideserf

North West Contact Centre Awards 2016

03-Nov-2016 16:22:12

Christiane Hofmann

South West Contact Centre Awards 2016 and Customer Experience

21-Jul-2016 14:42:36

Adam Sideserf

A Practical Experiment in Customer Experience

07-Jul-2016 17:22:40

Adam Sideserf