Blog | Premier CX (20)

WhatsApp for Customer Service Model

30-Sep-2025 17:35:01 by Premier CX Team

5 Reasons You Need a WhatsApp Channel

Think about the last time you reached out to a customer service department.

Show me everything about:

Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

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Christiane Hofmann

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Clean Sweep for Premier CX at European Creative Audio Marketing Awards

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