Blog | Premier CX (21)

WhatsApp for Customer Service Model

30-Sep-2025 17:35:01 by Premier CX Team

5 Reasons You Need a WhatsApp Channel

Think about the last time you reached out to a customer service department.

Show me everything about:

Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

Legal Compliance Length Increases by 60%

24-Sep-2015 15:20:59

Christiane Hofmann

Only audio marketing company in Europe accredited ISO 9001

22-Sep-2015 16:06:10

Christiane Hofmann

Customer Experience No Longer An Option for Contact Centres

15-Sep-2015 15:26:22

Adam Sideserf

Online Multi-Channel Customer Experience Event

20-Jul-2015 13:35:59

Adam Sideserf

South West Contact Centre Forum Awards 2015

16-Jul-2015 11:15:37

Adam Sideserf