Blog | Premier CX (19)

19-Jun-2025 16:01:34 by Premier CX Team

Why Choose Our Video Managed Service. 4 Reasons.

For professionals working in the customer service sector, the transformative potential of video for enhancing ...

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Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

Welsh Contact Centre Awards 2016

16-Mar-2016 15:55:53

Christiane Hofmann

Brand Spotlight - The Premier League Multichannel Strategy

15-Feb-2016 16:05:15

Adam Sideserf

Text Messaging as Part of a Customer Experience Contact Strategy

19-Jan-2016 14:21:28

Adam Sideserf

Increased customer satisfaction through channel shifting

12-Jan-2016 12:48:14

Christiane Hofmann

HMRC Virtual Contact Centre

22-Dec-2015 15:16:25

Christiane Hofmann

Clean Sweep for Premier CX at European Creative Audio Marketing Awards

02-Dec-2015 15:15:27

Adam Sideserf