Blog

WhatsApp for Customer Service Model
30-Sep-2025 17:35:01 by Premier CX Team

5 Reasons You Need a WhatsApp Channel

Think about the last time you reached out to a customer service department.

Creative audio: UEFA Euro 2016 opening

08-Jun-2016 15:54:31
Christiane Hofmann

Call centre service: Hold the Line to Pay More Tax

26-May-2016 15:28:02
Christiane Hofmann

Facebook Bots: tomorrow's customer experience and the end of the phone channel?

22-Apr-2016 13:04:40
Christiane Hofmann

Voice recognition: HSBC Wave Farewell to Passwords

06-Apr-2016 11:27:45
Christiane Hofmann

Welsh Contact Centre Awards 2016

16-Mar-2016 15:55:53
Christiane Hofmann

Brand Spotlight - The Premier League Multichannel Strategy

15-Feb-2016 16:05:15
Adam Sideserf