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The Great British CX Off....... How to make your IVR a showstopper

A Practical Experiment in Customer Experience

Creative audio: UEFA Euro 2016 opening

Facebook Bots: tomorrow's customer experience and the end of the phone channel?

Brand Spotlight - The Premier League Multichannel Strategy

Text Messaging as Part of a Customer Experience Contact Strategy

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WHO WE ARE

Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.

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