Blog | Premier CX (14)

Improved CSAT scores

14-Oct-2024 09:30:00 by Premier CX Team

WhatsApp & Increased CSATs

Boosting CSAT scores with WhatsApp: A game-changer for customer service

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Personalisation

Caller journey mapping

Queue experience

Vulnerable customers

Conversation design

5 tips to turn your customer service agents into effective sales people

17-May-2017 11:06:36

Adam Sideserf

A statement regarding the untimely passing of Charlie Rees

15-May-2017 11:38:33

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5 free ways to motivate your contact centre agents and teams

05-May-2017 16:19:29

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The monetary cost of a poor customer experience to internet service providers

25-Apr-2017 15:49:37

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Call Centre and Customer Services Summit 2017

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4 regulations all internet service providers should know

21-Apr-2017 10:11:12

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