Blog | Premier CX (14)

Man on phone using HiringBranch

29-Apr-2026 17:03:24 by Premier CX Team

Premier CX Partners with HiringBranch to Transform Contact Centre Agent Recruitment.

By combining contact centre expertise with top-of-the-funnel, AI skills‑based screening, agent recruitment ...

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Vulnerable customers

Conversation design

Premier CX wins international Marketing Award for AA on-hold production

18-Jun-2018 11:20:27

Barbara Coole

Improve Customer CX As Energy Firms Keep Callers On-Hold For "20 Minutes"

01-Feb-2018 17:19:26

Paul Fry

Enhancing Customer Experience - 'Emotional CX'

21-Nov-2017 15:34:49

Emma Lister

66 Already! The Anniversary of 'the modern music studio' with Google

18-Oct-2017 17:12:23

Premier CX Team

Smile to Success? Improving CX with call centre agent telephone triumph

04-Oct-2017 16:47:19

Emma Lister

The Great British CX Off....... How to make your IVR a showstopper

30-Aug-2017 12:16:44

Kirsty Ferguson