Blog | Premier CX | Adam Sideserf (4)

Show me everything about:

personalisation

Caller Journey Mapping

queue experience

vulnerable customers

conversation design

Text Messaging as Part of a Customer Experience Contact Strategy

19-Jan-2016 14:21:28

Adam Sideserf

Clean Sweep for Premier CX at European Creative Audio Marketing Awards

02-Dec-2015 15:15:27

Adam Sideserf

Call Centre North West Contact Centre Customer Experience Awards 2015

16-Nov-2015 10:39:01

Adam Sideserf

Customer Experience No Longer An Option for Contact Centres

15-Sep-2015 15:26:22

Adam Sideserf

Online Multi-Channel Customer Experience Event

20-Jul-2015 13:35:59

Adam Sideserf

South West Contact Centre Forum Awards 2015

16-Jul-2015 11:15:37

Adam Sideserf