Blog | Premier CX | News (6)

Show me everything about:

personalisation

Caller Journey Mapping

queue experience

vulnerable customers

conversation design

Welsh Contact Centre Awards 2016

16-Mar-2016 15:55:53

Christiane Hofmann

HMRC Virtual Contact Centre

22-Dec-2015 15:16:25

Christiane Hofmann

Clean Sweep for Premier CX at European Creative Audio Marketing Awards

02-Dec-2015 15:15:27

Adam Sideserf

Call Centre North West Contact Centre Customer Experience Awards 2015

16-Nov-2015 10:39:01

Adam Sideserf

Premier CX brand: customer experience redefined

12-Nov-2015 13:28:41

Christiane Hofmann

Legal Compliance Length Increases by 60%

24-Sep-2015 15:20:59

Christiane Hofmann