<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=155003228214399&amp;ev=PageView&amp;noscript=1">

Blog

Kirsty Ferguson

With over a decade of customer service experience I now reside at Premier CX working with the team to improve contact centres CX one brand at a time....
Find me on:

Recent Posts

Queuing - the new normal

The Great British CX Off....... How to make your IVR a showstopper

Want to be a Top 50 contact centre for customer service? Here's how.....

No More Posts

Follow us on LinkedIn and Twitter for more updates as they happen.

WHO WE ARE

Premier CX is a creative agency specialising in contact centres. Our award-winning team works with some of the UK's most successful brands.

SUBSCRIBE TO OUR BLOG

Recent Posts