Services
WhatsApp
FAQ & explainer videos
IVR & queue design
Case studies
Blog
About
Contact us
Services
WhatsApp
FAQ & explainer videos
IVR & queue design
Case studies
Blog
About
Contact us
Post by Christiane Hofmann
Show me everything about:
All posts
News
Personalisation
Music on hold
IVR
Caller journey mapping
AI
ChatGPT
Queue experience
Vulnerable customers
Video
Conversation design
WhatsApp
Dynamic IVR
Chatbot
Text to speech
News
7 ways to improve written customer communications
17-Mar-2017 15:35:21
Christiane Hofmann
News
North West Contact Centre Awards 2016
03-Nov-2016 16:22:12
Christiane Hofmann
Creative audio: UEFA Euro 2016 opening
08-Jun-2016 15:54:31
Christiane Hofmann
News
Call centre service: Hold the Line to Pay More Tax
26-May-2016 15:28:02
Christiane Hofmann
Facebook Bots: tomorrow's customer experience and the end of the phone channel?
22-Apr-2016 13:04:40
Christiane Hofmann
News
Voice recognition: HSBC Wave Farewell to Passwords
06-Apr-2016 11:27:45
Christiane Hofmann
1
2
3
