Posts about Video (3)

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Video vs Traditional FAQs: Why Your Contact Centre Needs a Visual Upgrade

7 Apr 2025, 14:13:23
Premier CX Team
Music on hold Video Personalisation Vulnerable customers IVR Caller journey mapping

Supporting Vulnerable Customers: Voice

27 Oct 2022, 08:34:00
Premier CX Team
Music on hold Video Personalisation Vulnerable customers IVR Caller journey mapping

Supporting Vulnerable Customers: Video

20 Oct 2022, 09:36:00
Premier CX Team
Music on hold Video Personalisation IVR Caller journey mapping

Why you should be using video for your FAQs

27 Jul 2022, 15:27:09
Premier CX Team
Video

Free coronavirus advisory video for your contact centre

24 Mar 2020, 14:40:15
Mark Winter
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