Premier CX were proud to sponsor the 2015 South West Contact Centre Forum Awards on Thursday 9th July. Unfolding in the luxurious Bristol Marriot Hotel and hosted by comedian Russell Kane, the Premier CX team presented the award for Customer Service Representative of the Year to Vikki Keeling of Southwest One [pictured].
The evening is one of the industry’s most highly anticipated calendar events, with contact centre teams from across the South West vying for recognition amongst their peers. This year yielded another fantastic crop of customer experience experts and award-winning talent, placing the Premier team in excellent company.
Dan Simpson-Haas [pictured] commented after the event, “It’s a pleasure to continue to support such a linchpin event in the contact centre industry calendar. For me, it’s a fantastic opportunity to gain an insight into how our IVR and in-queue solutions aid the interaction between agent and customer by meeting the teams we so often work with”.
To learn more about how Premier CX can improve your customers’ experience, please feel free to call us on 0800 912 9951 or email firstname.lastname@example.org