This year’s annual call centre and customer services summit takes place at the Radisson Blue Hotel in London Stanstead. Situated just a few minutes’ walk from the airport terminal, The Radisson Blu offers a tranquil reprieve from the noise and the bustle of the city, creating the perfect environment and location for attendees.
The summit is a two-day event, packed with fantastic opportunities for likeminded contact centre professionals to convene and network all in one place. Highly focussed on improving customer experience and customers contact centre efficiency, suppliers and delegates both have the same aims and goals. Premier CX’s own Kevin O’Connor and Kirsty Ferguson, will be sharing their insights on recent contact centre trends at the event, but if you’ve been unable to attend this year, you can download our 5 Tips for Top Contact Centre Telephony below now.